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BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They have my money but refuse to talk to me about it.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This was a week ago, and while I have been sending emails every 2 days, Acorns has not responded to me since that supervisor hung up on me. Parfet Living Trust, Geluk Global Fund Limited SAC, of the Bahamas Migration Investments LLC. When asked to be escalated to the correct supervisor, I was told yet again, that it would take 1-2 business days, because they do not have the means to transfer me in house, I was then hung up on when i expressed my dissatisfaction at how poorly this has been handled after I was assured I would be escalted to the proper supervisor again. Acorn Trust, Eagle Trust, Duffy Trust, Robert J. A week later I did get to speak with a supervisor, however it was another customer support supervisor, one that oversees the app and investments, not checking account. ACORN INVESTMENTS LLC: DELAWARE LIMITED-LIABILITY COMPANY (LLC) WRITE REVIEW: Address: 910 Foulk Road, Suite 201 Wilmington, DE 19803: Registered Agent: Corporations & Companies, Inc. I clarified that I wanted to speak to a supervisor that was capable of assisting with my checking account, and it was confirmed that I would be speaking with one. When requested to be escalated to a supervisor to be able to address my concerns about accessing the funds in my account, I was told that it would take 1-2 business days to reach that supervisor.
It started my losing the debit card associated with the account, I contacted customer support to see what options I had to access my funds in my account, and quickly found that the customer support member I was speaking with would not be able to assist me, as they were customer support for the app and investment side of acorns, not the checking account and banking side of things. If a gold seller promises returns that sound too good to be true, assume that they are. I have been having issues with my Acorns checking account for about a month now.
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